Shipping & Returns
At Books by the Bay Window, we specialize in digital products, including ebooks, which are delivered electronically. Please review our No Returns and Shipping Policy to understand the terms associated with your purchase.
1. No Returns Policy Due to the nature of digital products, all sales are final. Once an order is confirmed and the digital product is delivered, we are unable to offer refunds, exchanges, or cancellations.
We encourage you to review product descriptions and system requirements carefully before making a purchase. If you encounter any issues with your download or believe you received the wrong product, please contact us and we will assist you promptly.
2. Shipping Policy As a digital store, we do not ship physical products. All products are delivered electronically via email or a secure download link.
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Delivery Time: Upon successful payment, you will receive an email with your download link within minutes. If you do not receive your download link, please check your spam or junk folder before contacting us.
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Email Accuracy: Ensure that the email address you provide at checkout is accurate to avoid delays in receiving your purchase.
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Download Access: The download link provided is for your personal use and may have expiration limits or download attempt restrictions. Please download and back up your purchase promptly.
3. Support If you experience any issues with accessing your digital product, please contact us. Our support team is here to assist you and ensure you have access to the products you purchased.
Thank you for choosing Books by the Bay Window. We appreciate your understanding and support for our digital offerings.